Hospitality
Hotel portfolio utilities.
Controlled.
Energy is the largest controllable hotel cost after labor. Rhino turns the monthly utility bill into a live operating line, with submeter visibility per wing, kitchen, laundry and pool plant.
Why now
Utility costs run 3-6% of hotel revenue. HVAC alone takes 40-60% of energy use. CSRD, EPBD operational disclosure, and brand-program sustainability reporting all expect monthly or finer per-property utility data.
3-6%
of hotel revenue is utility cost
40-60%
of hotel energy use is HVAC
30-60 days
typical lag before a billing-only operator sees a cost spike
The problem
Three things hotel operators get wrong.
Rising utility cost, brand program reporting gaps, and invisible HVAC waste all trace back to the same root: no real-time visibility behind the monthly bill.
Asset Manager · Facility Manager
Energy is the largest controllable hotel cost after labor, and it is rising faster than RevPAR.
Most operators still rely on monthly bills, which means a failing chiller or stuck laundry valve is invisible until the loss is already sunk. The fault that started three weeks ago is still running. Cost spikes arrive with a 30-60 day lag behind the event.
ESG Lead · Asset Manager
CSRD, EPBD and brand programs demand auditable per-property utility data the back office cannot produce.
Marriott Serve 360, Hilton LightStay, IHG, Accor and GRESB all expect monthly or finer granularity. Data sits as PDFs in finance inboxes. Manual consolidation introduces errors at the moment the submission deadline is closest.
Facility Manager · Asset Manager
Guest experience constraints rule out blunt efficiency measures.
Thermostat setbacks and water restrictions risk reviews. Half-full hotels still run full HVAC on empty floors. Operators need invisible, data-driven optimization that improves margins without a single guest complaint.
The solution
Data that makes your hotel portfolio efficient.
Three problems. Three direct responses. All from the same data source.
The monthly bill becomes a live operating line.
Submeter data per wing, floor, kitchen, laundry and pool plant. Alarms on baseload drift surface faults in hours. The dashboard normalizes consumption per occupied room and per m² across properties.
See Cost ReductionOne audit-ready dataset for CSRD, EPBD, brand programs, and GRESB.
All utilities captured in one place, including district heat and cooling. Brand submissions for Marriott, Hilton, IHG, Accor pull from the same API feed as investor reports. One source replaces the annual manual consolidation.
See ESG & CompliancePMS-occupancy correlation finds the invisible waste.
Submeter granularity per floor plus PMS data via API exposes empty-floor HVAC and idle plant. Alarms catch hot-water recirculation faults before they become comfort complaints and review risk.
See Portfolio Operations
Who it serves
Different roles. Same data.
The asset manager needs per-property cost transparency. The FM needs anomaly alarms. The ESG lead needs brand program submissions. Rhino delivers all three from one data feed.
Asset Manager
Per-property cost transparency and portfolio-wide intensity benchmarks.
Per-property cost transparency, portfolio-wide intensity benchmarks, evidence for retrofit capex that pays back inside the refurb cycle. Every property ranked by cost per occupied room, continuously.
Facility Manager
Anomaly alarms on HVAC and water, occupancy-correlated load views.
Anomaly alarms on HVAC and water, occupancy-correlated load views, alarms that surface faults before they become comfort complaints. Reactive maintenance becomes scheduled before the cost lands.
ESG Lead
GRESB, HCMI, CSRD, EPBD and brand program submissions from one feed.
GRESB, HCMI, CSRD ESRS E1, EPBD operational disclosure and brand-program submissions from one feed. No manual consolidation, no estimate-based audit trail.
The platform
All utilities. One dashboard.
Electricity, gas, water, heat. Submeter to portfolio. Every meter visible on one dashboard, with alarms, billing exports, and ESG-grade reports built in. The hospitality view normalizes consumption per occupied room across properties, so brand program submissions and investor reports come from the same measured dataset.
Customers
Hospitality operators monitoring utilities with Rhino.
Hotels and hospitality real estate investors using Rhino to track and automate utility data across their properties.
Common questions
Hospitality utility monitoring, answered.
Yes. One dashboard rolls up consumption and cost across every property, with per-property, per-system breakdowns underneath. Consumption per occupied room normalizes performance across properties of different sizes.
Yes. PMS data via API lets Rhino correlate consumption against occupancy, exposing the empty-floor and idle-plant waste that traditional billing misses entirely.
Yes. Audit-ready exports cover brand-program requirements and GRESB, CSRD, HCMI submissions from the same dataset. One source replaces the annual manual consolidation exercise.
Yes. Submeter granularity isolates kitchens, laundry, pool plant and back-of-house, with anomaly alarms on each. A stuck valve or drifting laundry circuit shows up in hours, not on the next monthly bill.
No. The low-CAPEX hardware path and utility-API ingestion mean submetering a 200-room property does not require an electrical overhaul. Existing infrastructure stays in place; Rhino adds the data layer on top.
Bring your hotel portfolio into focus
Your properties. Your data. Controlled.
See what your hotel portfolio looks like with all utility data in one place. We will walk you through your properties, your meters, and what reporting looks like the day you go live.
Further reading
From the Rhino blog.
