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Rhino × Chainels
Integration Partner

Your tenants' utility data. In Chainels.

Rhino connects to your submeters across electricity, gas, water, and heat. Consumption data flows into Chainels via secure API. Your tenants see their usage in the app they already use. No extra logins, no separate dashboard.

Rhino utility data flowing into the Chainels tenant platform
How they fit together

Rhino is the data layer behind Chainels.

Chainels is the community and engagement platform trusted by residential and commercial portfolios across Europe. Property managers use it for service requests, community communication, and facility workflows. The Rhino integration extends Chainels with something tenants increasingly expect: accurate, live utility consumption data. What Chainels needs to show real numbers: a reliable submeter feed from every building. That's what Rhino delivers.

SUBMETER CONNECTIONS: ALL UTILITIES E G W H RHINO collecting CHAINELS receiving ↗ Software via utility APIs or Rhino hardware, no infrastructure overhaul

Rhino reads your submeters

Rhino connects to existing meters via utility network APIs or on-site hardware. Electricity, gas, water, and heat across every building. Data arrives automatically on a configured schedule with no manual reads required.

VALIDATION + SECURE API DELIVERY RHINO validated SECURE API timestamped · normalized · complete CHAINELS receives ↗ Gaps and anomalies flagged before data reaches Chainels

Secure API to Chainels

Every reading is timestamped, validated, and normalized before leaving Rhino. The data Chainels receives is always complete and always current. No manual exports, no CSV uploads, no reconciliation.

TENANT CONSUMPTION VISIBILITY CHAINELS Unit 4B · 218 kWh 👤 tenant No separate login: data surfaces in Chainels automatically

Tenants see it in Chainels

Electricity, gas, water, and heat consumption appears directly in the Chainels platform your tenants already use for service requests and community updates. No separate login. No new app to install.

The data flow

From your submeters to your tenants. Four steps.

Once Rhino is connected, the data flow to Chainels is fully automated. No manual steps, no periodic uploads, no reconciliation between systems.

1
Meter connection
Rhino connects to your electricity, gas, water, and heat submeters via utility network APIs or on-site hardware. Works with existing infrastructure. No meter replacements, no major works.
2
Collection and validation
Consumption is collected at 15-minute intervals or better, depending on meter capability. Readings are validated against expected patterns. Gaps and anomalies are flagged before they reach Chainels.
3
API push to Chainels
Normalized, timestamped data is pushed to Chainels via secure API on a configured schedule. Your Chainels account receives fresh consumption figures at building and unit level automatically.
4
Tenants see live data
Consumption data surfaces in the Chainels platform your tenants already use. They see their own electricity, gas, water, and heat usage without a separate login or any additional app.
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Benefits

What changes when your tenants can see it.

Consumption visibility changes the landlord-tenant dynamic on utilities. It removes disputes, supports ESG claims at the building level, and gives tenants something they increasingly expect from their property manager.

Consumption visible per unit

Tenants see their own electricity, gas, water, and heat usage in Chainels. Not a building-level aggregate. Their unit's actual consumption, updated automatically. They can benchmark by period and see what's driving costs.

No friction for tenants

Data lands in Chainels, where tenants already go for service requests and community updates. No separate login, no new platform to learn, no separate enrollment. The data simply appears.

Billing disputes resolved at source

When a tenant questions a bill, the answer is a meter reading and a timestamp, not an estimate. Actual submeter data behind every charge removes the ambiguity that causes disputes in the first place.

Contributes to your S score

Tenant engagement and consumption transparency count toward the Social pillar in GRESB. Giving tenants visibility into their own usage, through a platform they already use, is a measurable, documentable act of engagement. Rhino makes the data flow automatic so the S score benefit costs your team nothing extra.

Benchmark and compare

Tenants can compare their consumption across periods and identify where their usage spikes. That visibility drives behavior change without requiring any action from the property manager beyond setting up the Rhino connection.

No infrastructure overhaul

Rhino connects to your existing meter estate. Software-only connection via utility APIs where possible; hardware on-site where not. Most buildings are live within weeks. Nothing needs replacing or retrofitting.

About Chainels

The platform your tenants already use.

Chainels is a community and engagement platform used by residential and commercial property managers across Europe. It centralizes community communication, service requests, package management, and facility workflows in one interface tenants access from their phone or browser.

The Rhino integration adds live utility consumption data to that interface. Tenants see what they consume. Managers get an automated data flow for ESG reporting, dispute resolution, and cost allocation. The two platforms are complementary: Chainels owns the tenant relationship, Rhino owns the meter data.

View Rhino on the Chainels Marketplace
Chainels Tenant community platform
Live data dashboard for real-time monitoring of electricity, gas, and water at unit and building level
Compare and benchmark consumption across periods and locations to identify patterns and optimisation potential
Analyse consumption shares to pinpoint where significant savings are possible
Raise environmental awareness among tenants and support ESG goals at the building level
Narrowcasting: send targeted energy tips or alerts to specific tenant segments based on their consumption data
Accurate consumption insights and billing information accessible directly through the platform tenants already use
Common questions

Chainels x Rhino, answered.

Rhino collects submeter consumption data from your buildings across electricity, gas, water, and heat. That data is normalized and pushed to Chainels via secure API. Tenants see their own consumption directly in Chainels, without a separate login. Property managers get an automated data flow for ESG reporting and billing transparency.
No. Consumption data appears inside the Chainels platform tenants already use. There is no separate Rhino login required on the tenant side and nothing new to install or sign up for. The data flows in automatically and surfaces in the Chainels dashboard they already access for community updates and service requests.
Rhino collects all utilities: electricity, gas, water, and heat. Which of these surface in Chainels depends on what submeters are installed in your buildings. Rhino's job is to make the data complete, accurate, and delivered automatically. The Chainels platform then surfaces what's available to tenants and managers.
Book a demo with Rhino. The team will assess your meter estate, identify the right connection path for each building, and configure the API connection to your Chainels account. Most clients are live within weeks of starting onboarding. Contact the team to discuss current readiness and integration timing.
Not necessarily. Rhino connects to existing meters via utility network APIs where available, requiring no on-site hardware at all. Where software connections are not possible, Rhino installs its own hardware on-site. The right approach depends on your specific meter estate. A Rhino team member will assess this with you in the first session.

Ready to give your tenants real numbers?

Rhino connects to your meter estate and pushes consumption data into Chainels automatically. Book a demo and we'll assess your portfolio in the first session.