Customer Problem
The real estate industry faces increasing demands for digital services and sustainable practices. Property owners and tenants need efficient ways to manage and monitor utility consumption, reduce carbon footprints, and ensure compliance with environmental, social, and governance (ESG) standards. Additionally, real estate managers need improved tenant engagement and streamlined operational processes.
Solution
Together, iqbi and its client Bouwinvest implemented and set up the Energy Saving Game, utilizing the technologies provided by Rhino and Zig Real Estate.
Residents of "Het Dok" in Amsterdam were invited to join the ESGame, by permitting them to collect and analyze their energy data. This data is critical for providing Bouwinvest and its residents with feedback on their consumption habits and identifying areas for improvement. This enabled both residents and property managers to gain actionable insights into their energy usage patterns. These insights are linked and displayed in their resident app from Zig Real Estate. The challenge was to consume 10% less than the average usage of similar households, each month. The resident who saved the most energy during the ESGame won a 1000-euro voucher for a weekend away.
In total, the residents saved up to 40% compared to the average usage of similar households! With that, the goal of encouraging residents to be more sustainable by providing insight into their consumption was proudly reached.
This comprehensive solution addressed the real estate industry's need for sustainable practices and efficient utility management. The collaborative integration of technologies resulted in significant utility consumption reductions and heightened awareness among residents, showcasing the potential of integrated ESG strategies for all stakeholders in the real estate sector.
For the Owner
- Enhanced Property Value: This strategy increases the value of properties by promoting energy-efficient practices and sustainability, making them more attractive to environmentally conscious tenants. It aligns with global trends in decarbonizing real estate.
- Sustainable Investment: Align with global sustainability trends, making investments more future-proof and socially responsible. This approach is crucial for ESG compliance and sustainable investment strategies.
For Property Managers
- Centralized Data and Processes: Enhance operational efficiency by integrating Rhino's real-time utility software into Zig Real Estate's platform, enabling iqbi to automate ESG data management.
- Improved Customer Satisfaction: Streamline operations and provide better service to tenants by having all relevant data in one place, enabling digital services for real estate.
For Tenants
- Utility Monitoring: Provide tenants with the ability to monitor their utility consumption through a trusted application, increasing awareness and control over their energy usage. Real-time utility data and smart metering solutions are essential for this process.
- Gamification for Sustainability: Engage tenants with gamification features that encourage sustainability efforts, helping them reduce their energy consumption and carbon footprints in a fun and interactive way. This approach enhances tenant engagement and promotes sustainable practices.
Result
The successful implementation of the ESGame by Bouwinvest Real Estate Investors for their apartment complex Het Dok in Amsterdam has led to:
Collaboration for enhanced Sustainability
iqbi and Rhino are responsible for helping Bouwinvest gather utility consumption data of 'Het Dok' for sustainability reporting purposes. This data is also shared with the Zig tenant experience platform to visualize the consumption data for the tenants in their app. The main purpose is to enhance tenant engagement and sustainability efforts. By linking utility consumption data to the tenant app, Bouwinvest aims to raise awareness across their tenants and, with gamification, try to increase their sustainability and reduce their carbon footprint.
Purpose
iqbi is a full-service ESG data consultant that helps real estate companies automate data collection and achieve sustainability goals. They collect, visualize, analyze, and monitor ESG data directly from all types of meters. The unique combination of hardware, software, and consultancy, focused on achieving an optimal ESG score, ensures that sustainability, ESG reporting, and submetering for simple and transparent service cost settlements; Their clients, spread across 11 EU countries, are fully relieved of these tasks.
Bouwinvest Real Estate Investors B.V. specializes in managing real estate portfolios for institutional investors. They invest for the long term and manage €12.9 billion of assets in all the leading property segments. Together with their partners, they are committed to creating sustainable and liveable urban environments that generate stable income for their pension fund and insurance clients. They call that emphasis on societal and financial returns, which are real values for life.
Rhino specializes in providing real-time utility data and energy management solutions. Their end-to-end solutions for monitoring and managing energy, gas, and water consumption help commercial real estate entities, including logistics, retail, offices, and residential sectors. Rhino solutions help reduce costs, decarbonize the built environment, and ESG reporting. Their platform-agnostic approach ensures compatibility with various hardware and systems.
Zig Real Estate aims to enhance tenant experiences and streamline customer processes in real estate management. Their platform centralizes rental matters, leasing, customer contact, integrations, and data to deliver a personalized and user-friendly experience for both property managers and tenants. Their primary goal is to increase customer satisfaction efficiently and effectively by automating and optimizing customer processes.
If you're ready to take your ESG efforts to the next level, Rhino is here to help. Contact our sales team today to learn about how our platform can transform your utility data management and ESG reporting.
